Song Mixing & Mastering Services - Term & Conditions
Effective date: February 2026
These Terms and Conditions (“Terms”) apply to bayowl.studio (the “Site”) and to any Song Mix services booked, purchased, or otherwise commissioned from Bay Owl Studios through the Site or related online payment/booking links (the “Services”). By placing an order, making payment, or supplying materials for a Song Mix, you agree to these Terms and our Privacy Policy.
If there is any conflict between these Terms and any quotation, invoice, or written scope agreed with Bay Owl Studios, the written scope will prevail only for that specific conflict. All other provisions of these Terms remain in force.
1) Definitions
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“Bay Owl Studios”, “we”, “us”, “our” means Bay Owl Studios and its affiliated entities providing the Services.
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“Client”, “you”, “your” means the person or entity purchasing or commissioning the Services.
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“Song Mix” / “Mix” means a stereo mixdown service (and any optional deliverables selected) created from the Client Materials.
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“Client Materials” means all multitracks, stems, sessions, reference tracks/links, notes, lyrics, metadata, and any other content supplied by you (or on your behalf).
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“Deliverables” means the output files we provide, such as a stereo mix, instrumental, TV mix, acapella, stems, alternate edits, and/or session prints, as agreed.
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“Revision” means changes requested after a delivered version.
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“Working Days” means days excluding Sundays and public holidays in Mumbai, Maharashtra, India.
2) Eligibility
You must be 18 years or older to book and purchase Services. If you are under 18, a parent or legal guardian must book on your behalf and remains responsible for compliance with these Terms.
3) Scope of Service
3.1 What we provide
We provide Song Mix Services as described on the Site and/or in your booking confirmation, including any add-ons you select (for example: vocal tuning/editing, stem delivery, alternate versions, rush delivery, etc.).
3.2 What is not included unless explicitly added
Unless included in your chosen package or agreed in writing, the following are not included:
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Recording services, production, arrangement, additional programming
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Editing beyond normal mix prep (for example: detailed timing corrections across multiple tracks)
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Vocal tuning, dialogue editing, noise restoration
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Mastering (unless you select a mix + master service)
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Re-amping, re-recording, musician sourcing, session musicians
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Unlimited revisions, “mixing from scratch” after major production changes
3.3 Single point of feedback
Unless otherwise agreed, you must nominate one person to consolidate mix feedback. We may decline to action conflicting notes from multiple sources.
4) Client Materials – Delivery Requirements
4.1 Required standards (unless we confirm alternatives in writing)
You agree to deliver Client Materials that meet these minimum requirements:
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Consolidated audio files exported from a common start point (for example, Bar 1 beat 1 or 00:00:00)
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Correct sample rate and bit depth disclosed (preferred: 24-bit or 32-bit float)
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Clearly named tracks/stems (for example: Kick In, Snare Top, Lead Vox, BV 1, etc.)
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Tempo/BPM and key shared where relevant
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Any intentional creative processing on stems disclosed (for example: printed vocal effects)
4.2 No clipped or distorted sources
You must check exports for clipping/distortion. If your sources are clipped or distorted, we can still mix, but we are not responsible for limitations in the final result caused by source quality.
4.3 Delays caused by materials
Delivery timelines are dependent on you providing complete and usable Client Materials. Any missing files, misaligned exports, or format issues may extend delivery timelines and/or require additional charges for prep time.
5) Rights, Clearances, and the “Ownership/Control” Confirmation
5.1 You confirm ownership/control
By booking and supplying Client Materials, you represent and warrant that:
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You own the recordings and materials you provide, or you have full rights and permissions to use them for mixing, processing, and delivery of the Mix and Deliverables.
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You have obtained any required consents from artists, labels, producers, composers, publishers, and any other relevant parties.
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Your Client Materials do not infringe any third-party rights, including copyright, neighbouring rights, trademark, privacy, or publicity rights.
5.2 Indemnity
You agree to indemnify and hold harmless Bay Owl Studios, its team, and affiliates against any claims, losses, damages, liabilities, and reasonable legal costs arising from a breach of Clause 5.1 or from the Client Materials.
5.3 Reference tracks
If you share reference tracks, you confirm you are providing them solely as creative direction. We do not copy or recreate protected elements. You acknowledge that a “similar vibe” is subjective and not a guarantee of identical results.
6) Creative Direction and Approvals
6.1 Subjective nature of mixing
Mixing is a creative service. You acknowledge that preferences (tone, loudness, vocal level, ambience, etc.) are subjective.
6.2 Accuracy of brief
You are responsible for providing a clear brief and references. If your brief changes materially after work begins, additional fees may apply.
6.3 Approval
Once you approve a mix version (explicitly or by requesting final export/deliverables), the project is considered approved for that version and scope.
7) Revisions and Change Requests
7.1 Included revisions
Your package includes the number of revision rounds stated on the Site, quotation, or booking confirmation. If not stated, the default is one revision round.
7.2 Revision window
Revision requests must be submitted within 7 calendar days of delivery of the relevant version. After this, we may treat further changes as a new booking or charge additional fees.
7.3 What counts as a revision vs. new scope
The following are typically treated as new scope and may incur additional fees:
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New or replaced vocals/instruments after we have started mixing
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Significant arrangement changes (for example: adding/removing sections)
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New stems/multitracks that materially alter balances and processing
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Requests to “match” a completely different reference direction than originally provided
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Fixing issues caused by late discovery of incorrect exports (misaligned files, wrong sample rate, etc.)
7.4 Timestamped notes
You agree to provide revision notes as a single consolidated document, preferably with timestamps.
8) Deliverables and File Handling
8.1 Standard deliverables
Unless otherwise agreed, the standard deliverable is a stereo WAV file at the project sample rate/bit depth (or 24-bit WAV if we must standardise). MP3 may be provided for reference.
8.2 Optional deliverables
Instrumental, TV mix, acapella, stems, alternate edits, and any other variants are only included if selected/paid for or agreed in writing.
8.3 Masters vs mixes
If you do not purchase mastering, you acknowledge that the mix deliverable is not a mastered final and may not meet specific loudness or distribution specs.
8.4 Archival policy
We may retain copies of your materials and sessions for operational purposes for a limited period. Unless agreed otherwise, we do not guarantee indefinite storage. If you require long-term archiving, request it as a paid add-on.
9) Pricing, Taxes, and Payment
9.1 Fees
All fees are as shown on the Site or agreed in writing.
9.2 Taxes
Goods and Services Tax (GST) and any applicable taxes will be charged as required by law. If you require an invoice to a specific entity, you must provide correct billing details before delivery of the final files.
9.3 Payment timing
Full payment is due in advance unless explicitly agreed otherwise in writing. We are not obliged to begin or deliver work until payment is received.
9.4 Payment processing
Payments may be processed via third-party payment gateways. We are not responsible for downtime or failures of third-party payment processors.
10) Cancellations, Rescheduling, and Refunds
10.1 Digital service – generally no refunds
Because mixing is a time-based creative service that begins once scheduled and/or once materials are received, payments are generally non-refundable.
10.2 If you cancel before work begins
If you cancel before we commence work and before any booking slot is allocated, we may, at our discretion, offer a credit note less transaction fees.
10.3 If you cancel after work begins
If you cancel after work begins, no refund is due. We may, at our discretion, provide work-in-progress exports up to the stage completed.
10.4 Rescheduling
Rescheduling requests are subject to studio workload and engineer availability and may require a rescheduling fee.
11) Credits, Portfolio Use, and Publicity
11.1 Credits
You agree to credit Bay Owl Studios and the relevant engineer as “Mix Engineer” (and “Mastering Engineer” if applicable) in release metadata and liner notes.
11.2 Portfolio usage
We will not publicly post your unreleased music, but you grant us permission to use short excerpts and the final released track for portfolio/showreel and studio marketing purposes on our website, social media, or anywhere else as required, in a non commercial capacity.
11.3 Confidential projects
If your project is confidential (for example, label/advertising/film), you must inform us in writing before sending materials.
12) Intellectual Property
12.1 Your IP remains yours
You retain ownership of your compositions and recordings (subject to any label/publisher agreements you may have).
12.2 Our IP
Our processes, templates, workflows, and any proprietary elements of our service remain our intellectual property.
13) Site Use, Accounts, and Acceptable Conduct
Your use of the Site remains subject to your existing Site Terms. Where accounts exist, you are responsible for safeguarding access credentials.
14) Limitation of Liability
14.1 As-is service
We provide the Site and Services on an “as-is” and “as-available” basis.
14.2 Cap on liability
To the maximum extent permitted by law, our total liability for any claim related to a Song Mix is limited to the amount you paid for that specific Service.
14.3 No consequential loss
We are not liable for indirect or consequential loss, including loss of profit, loss of opportunity, loss of data, or reputational harm.
14.4 Client Materials risk
You are responsible for maintaining backups of your Client Materials. We are not liable for loss of materials due to third-party transfer links expiring, client-side mistakes, or failure to maintain backups.
15) Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including power failures, internet outages, equipment failure, natural disasters, government actions, or civil disturbance.
16) Termination and Refusal of Service
We may refuse or terminate service if:
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You violate these Terms
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Your Client Materials or conduct are unlawful, abusive, or infringing
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You engage in harassment or threatening behaviour towards our team
In such cases, payments remain non-refundable to the extent work has been scheduled or completed.
17) Governing Law and Jurisdiction
These Terms are governed by the laws of Maharashtra, India. Courts in Mumbai have exclusive jurisdiction.
18) Contact
For questions about these Terms, contact: manager+termsofuse@bayowl.studio
For privacy queries: manager+privacypolicy@bayowl.studio
If you want, I can also produce a clean “checkbox consent” block for your booking form that references the most important parts (especially Clause 5 – ownership/control, revision policy, and non-refundable nature) so your checkout captures explicit acceptance.